employee training


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Customer Service

Memorable customer experiences create loyal customers. We help you develop a culture of customer experience stewards with every employee in your business.

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No one likes to be sold to but we all buy every day.  Learn how to develop solution based relationships with your audience at every stage of their buying process.

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Our three-part leadership system works for all leadership styles, across all industries.  We help managers become effective leaders by using a cyle of leadership.

Ready to grow your business

Top 3 Training Tips

Traditional training is designed to teach terminology.  You don’t need to send your employees out to learn terminology.  You need to send your employees out to learn techniques that will increase efficiencies, sales,  employee engagement and retention. 

They not only need to learn these techniques but need to be able to implement them when they return from training.

Here are three tips to set your employees up for success when sending them to training.


Investing In Your Employees is the Best Investment You’ll Make


larek point consulting check mark icon   Increase Productivity

69% of employees say they’d work harder if they were more appreciated.
– Hubspot

larek point consulting check mark icon   Increase Retention

Highly engaged employees are 87% less likely to quit their jobs.
– Vantage Circle

"Our training system is designed for implementation. We help your employees implement the learning AFTER the training classes."

Ammie Dover, CEO of Larek Point Consulting

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