Operations Support

Project Manager
One-time project can sometimes throw a monkey wrench into the schedule and productivity. Your team is already over worked. The last thing they need is a random project that doesn’t exactly fall within their area of expertise.

Operations Manager
Your team is growing and needs a bit more oversight than you can provide yourself but you are not yet in a position to hire someone full-time. You need an extension of you to help keep the team on track.

Administrative Support
You are busy growing your business but in that growth process, you’re also generating a lot of small activities that need to be accomplished to keep the business running smoothly. Those small tasks add up over time and distract you from what’s important in your business.

Marketing Support
A website and posting online is not enough. You need a full strategy on how to position your brand in front of new people, engage with them and ultimately convert them to paying customers or donors. Let the experts do what they do best and bring you new customers.
5 things to delegate
Growth comes with growing pains. Your team is small and likely overworked. The last thing they need is another adhoc project landing on their already full desk.
Your business incurs great opportunity costs every time you stretch your team and even more every time you give them something outside of their genius zone. When people work outside their genius zone, they waste time. It takes them longer to complete tasks and slows down their progress one their real duties. Stop doing this to your team.
Learn the top 5 things that you have you STOP doing in order to GROW.
Project Manager
Project management lifecycle

Needs Assessment
Each project begins with a formal needs assessment to ensure all resources are available for the project.

Statement of Work
A blueprint of the project; built based on needs assessment and client’s desired results.

Manage Production
Manage project budget, timeline, and employees/vendors for technical components.

Quality Control
Monintor and ensure all work is being performed to SOW specifications and meets brand standard.

Delivery
See the project through to completion and ensure final product is delivered with full report and documentation.

Operations Management Support
Operations leadership

Needs Assessment
Each project begins with a formal needs assessment to ensure all resources are available for the effort.

Strategic Plan
A formal strategy; built based on needs assessment and client’s desired results for operations.

Leadership/Management
Implement and manage all components needed to ensure that operations runs efficiently.

KPIs / Reporting
Milestone reporting to track success indicators based on company’s operational and growth goals.

Employee Support
Accessible to your team ensuring that progress is not impeded or delayed because your schedule is already full.

Administrative Support
Professional Support and Representation

Needs Assessment
Each engagement begins with a formal needs assessment to ensure all resources are available for the effort.

Statement of Work
A blueprint of the project; built based on needs assessment and client’s desired shedule and results.

Set Up Success Systems
Development of workflow and set up of internal and external applications needed to efficiently perform tasks.

Administrative Support
Utilize success systems to efficiently facilitate administrative tasks that accelerate your growth.

Marketing Support
a Marketing machine that generates revenue

Marketing Strategy
Develop a plan for expanding your digital footprint, increasing engagement and conversion.

Branding Guide
Develop a branding guide to ensure consistent representation of your brand: colors, fonts, hashtags, etc.

Set Up Success Systems
Identify platforms needed and frequency of presence on each. Set up accounts, software/apps and schedules.

Digital Marketing
Manage all things digital to include: LMS management, social, web edits, landing pages and lead management.
