Customer Service for Restaurants Level 1
February 13 @ 9:00 am - 12:00 pmFree – $199.00
Customer Service for Restaurants: Level 1
Train every hostess, server, bartender and front of the house manager to create a consistent customer experience.
Level 1 training teaches every employee to show up fully prepared to serve; the space, their appearance, their menu knowledge and their approach.
What You’ll Learn:
How to Create a Culture of Service
How to Set Up the Space for Success
How to Be Fully Prepared for Your Shift
How to Set the Tone for the Customer’s Experience
Our 3 Part Greeting :: See – Smile – Step
How to Personalize the Experience
How to Utilize Table Touches to Eliminate Big Surprises